Privacy Policy

Introduction

OmnisAI LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our generative business intelligence platform for legal analysts.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, you should not use our services.

Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact our support team
• Subscribe to our newsletter
• Participate in surveys or feedback

2.2 Automatically Collected Information

When you access our platform, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Log data (access times, error logs, performance metrics)
• Cookies and tracking technologies

2.4 Mobile Phone Numbers and SMS Communications

When you provide your mobile phone number and consent to receive SMS messages, we collect this information to send you important account notifications, service updates, and other relevant communications. We take special care with mobile phone number data due to its sensitive nature.

Opt-in Consent: We only send SMS messages to users who have provided explicit consent through our opt-in checkbox or other affirmative consent mechanisms. You must agree to receive text messages before we will send any SMS communications.

Message Frequency: Message frequency varies based on your account activity and the types of services you use. We will not send more messages than necessary to provide you with essential information about your account and our services.

Opt-out: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message from us. After opting out, you will receive a confirmation message, and we will cease all SMS communications except for transactional messages required for service delivery.

Help and Support: For assistance with SMS communications, you can reply "HELP" to any message or contact our support team directly at info@omnisai.io or +1 (713) 594-0013.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide, operate, and maintain our services
• Process and analyze legal documents using AI technology
• Improve, personalize, and expand our services
• Understand and analyze how you use our platform
• Develop new products, services, and features
• Communicate with you about updates, security alerts, and administrative messages
• Send SMS notifications for account updates, service alerts, and important communications (with explicit consent)
• Provide customer support and respond to your requests
• Detect, prevent, and address technical issues and security vulnerabilities
• Comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing your personal data includes:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to perform our contract with you
• Legitimate Interests: When we have legitimate business interests that are not overridden by your privacy rights
• Legal Obligation: When we must process data to comply with legal requirements

Mobile Data Sharing and SMS Marketing

No Sharing of Mobile Data: We explicitly state that no mobile phone numbers or SMS-related data will be shared with third parties or affiliates for marketing/promotional purposes at any time. Your mobile phone number is used solely for communications directly from OmnisAI LLC.

Third-Party Service Providers: We may use trusted third-party service providers (such as Twilio) to deliver SMS messages on our behalf. These providers are contractually obligated to protect your data and are only authorized to use your mobile phone number for the purpose of delivering messages from us.

Marketing Messages: Any marketing or promotional messages sent via SMS will only be sent to users who have explicitly opted in to receive such communications. You can opt-out of marketing messages at any time while still receiving essential account notifications.

Carrier Compliance: We comply with all carrier requirements and industry best practices for SMS messaging, including A2P 10DLC guidelines, to ensure reliable and compliant delivery of your messages.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

6.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users, provided they agree to keep this information confidential.

6.2 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

Data Security

We implement industry-leading security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Multi-factor authentication and role-based access controls
• Infrastructure: Secure cloud infrastructure with regular security audits
• Monitoring: 24/7 security monitoring and incident response
• Compliance: SOC 2 Type II, ISO 27001, and other security certifications
• Employee Training: Regular security training for all staff members

Attorney-Client Privilege

We understand the critical importance of attorney-client privilege in legal work. Our platform is designed to maintain the confidentiality of privileged communications and documents. We do not access, review, or use privileged information for any purpose other than providing our services to you.

Users are responsible for ensuring that their use of our platform complies with applicable professional conduct rules and ethical obligations regarding client confidentiality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that determine our retention periods include:

• The length of time you use our services
• Legal obligations and regulatory requirements
• Dispute resolution and legal claims
• Security and fraud prevention

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing your data
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 13.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us improve our services through usage analysis

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Other approved transfer mechanisms

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice on our platform

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For EU residents, you also have the right to contact your local data protection authority if you have concerns about our data practices.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided above. We will verify your identity before processing your request.