The operating system for the plaintiff firm
Solutions · Intake

Every new case, captured the first time.

Calls, web forms, referrals and documents land on one intake record with the source attached — scored, organised and ready for an attorney to decide.

Where the hours go

What this stage costs a firm today.

  • The same client details get typed into several systems before the case is even open.

  • Phone, web form and referral each produce a different fragment, in a different inbox.

  • Retainers wait on a printer, a scan and a chase.

How Omnis carries it

Intake, carried by five products on one record.

CasePro CRM, recorded on the running product
  1. Step 1: Capture and score the lead

    Intake intelligence scores leads, tracks where each one came from and centralises the case details — built for multi-party accidents where generic CRMs fall apart.

    CasePro CRMOpen CasePro CRM
  2. Step 2: File what they send

    Documents the new client emails, scans or uploads are sorted into the right matter, named by your conventions, with names, dates and policy details extracted.

    AutoDocOpen AutoDoc
  3. Step 3: Sign the retainer

    Clients review and sign by email or SMS, on any device, without creating an account — and the signature syncs to the CasePro record.

    OmnisProofOpen OmnisProof
  4. Step 4: Answer every call

    Calls, texts and voicemail are logged against the caller and the matter as they happen; after hours, a voice agent works inside limits the firm writes down, takes a message and hands the caller to a person.

    Omnis VoiceOpen Omnis Voice
  5. Step 5: Keep the first conversation

    The intake call is transcribed and summarised, with follow-up tasks created and assigned.

    CaseNotesOpen CaseNotes

Before and after

The same work, without the busywork.

  • TodayClient details re-keyed into each system

    With OmnisEntered once, on the intake record every product reads

  • TodayLead source lost or guessed

    With OmnisTracked on every intake, so you can see which sources sign

  • TodayRetainer printed, signed, scanned and filed

    With OmnisSigned on the client's phone and stored against the matter

  • TodayCall notes on whatever was nearest

    With OmnisA transcript, a summary and the tasks that came out of it

From the product pages

0
manual data entry
AutoDoc
70%
faster turnaround
OmnisProof
100%
captured
CaseNotes
Read the guideThe field guide to AI intake for plaintiff firmsA step-by-step playbook for routing every new lead through an agent without dropping the human touch.Guide · 9 min

Next step

Start with intake.

Omnis is in early access. Add your firm to the list and we will be in touch — or talk to us now.